Skip to content
Fine Lines
Book
Menu

Privacy policy

The plain version: I keep your consultation form and treatment notes because my insurer requires it, I never sell your details to anyone, and you can ask me to delete what isn't legally required at any point. The full detail is below.

Last updated: May 2026

Who we are

Fine Lines is a sole trader lash extension business operated by Danielle, based at Thomas Medical Services, 124 Victoria Road West, Thornton-Cleveleys, FY5 3LG. Website: getfinelines.co.uk.

What we collect

We may collect the following personal information:

  • Name, date of birth, address, phone number, email address
  • Medical and eye health history (provided on consultation forms)
  • Patch test results and treatment records
  • Before/after photographs (only with explicit consent)
  • Booking and payment information
  • Website usage data (if analytics are enabled)

Why we collect it

  • To carry out treatments safely and maintain accurate client records
  • To contact you regarding appointments, aftercare, or follow-ups
  • To comply with insurance and regulatory requirements
  • To improve our services (anonymised website analytics only)

We process your data under the following lawful bases (UK GDPR):

  • Consent - for medical data, photography, and marketing communications
  • Legitimate interest - for appointment management and business operations
  • Legal obligation - for record-keeping required by insurers or regulators

Who we share data with

We do not sell or share your personal data with third parties for marketing. Data may be shared with:

  • Our insurance provider (in the event of a claim or incident)
  • Booking platform provider (e.g. Square) for appointment management
  • Legal or regulatory authorities if required by law

How long we keep it

Client records (including medical history and consent forms) are retained for a minimum of 7 years in line with insurance and industry guidance. After this period, records are securely deleted.

Website analytics data is anonymised and retained for up to 26 months.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (ico.org.uk)

Cookies

This website uses only essential cookies required for the site to function. If analytics or third-party booking widgets are added in future, this section will be updated and a cookie consent banner will be implemented.

Changes to this policy

This policy may be updated from time to time. The "last updated" date at the top of this page will reflect any changes.

Contact

To exercise your rights or ask questions about your data, contact Fine Lines at hello@getfinelines.co.uk.